Using a domain-based email account—email@example.com, instead of firstname.lastname@example.org—conveys more respectability, a more professional presence, and that you have your “act together”. For church staff and other leaders who use these accounts, it gives them an opportunity for a more healthy separation between their personal emails and church-related ones.
Setting up these email accounts is usually not difficult. Email accounts can be created in the hosting account where your domain name is pointed or registered. Usually the cost of hosting your email accounts is included in your hosting fees, so it doesn’t cost any extra.[If you are an ACWP Participant, we can set these up for you, and host them for free.]
The key to making the transition to a domain-based email account is to start using the new domain-based account exclusively for your church/organizational emails. Write all new emails from this account. When an email comes into your Gmail or non-domain account, reply from the domain-based account—you might need to forward it to your domain-based account first. It shouldn’t take too long before everyone is using your new account.
While juggling more than one email account is challenging if you are logging into webmail separately for each account, most people find that using an email client on the desktop that both pulls in and sends the emails from both accounts to be helpful. Outlook is a paid email client (part of Microsoft Office), Mozilla Thunderbird is a stand-alone free (open-source) alternative.
It’s also possible to use Gmail as an email client, both checking and sending from other email accounts—this must be set up as two separate steps. Do take the extra few moments to set up the account to send emails from your other email provider’s SMTP servers. This will look much more professional than email that come from “email@example.com (alias for firstname.lastname@example.org)”. That word “alias” doesn’t inspire confidence.
Mobile devices like smart phones and tablets are already set up to handle multiple email accounts, so that shouldn’t be an issue.